About MedPic

Specialized negotiation expertise for complex, high-dollar medical claims.

MedPic operates where conventional reimbursement solutions often reach their limits. We provide experienced negotiation support for complex medical claims, working directly with providers to pursue meaningful financial reductions and contractually executed outcomes.

Trusted by organizations navigating high-dollar claims and reimbursement challenges, our approach combines strategic analysis, provider-level engagement, and disciplined negotiations to help clients achieve measurable financial results with confidence.

OUR MISSION

MedPic negotiates complex, high-dollar medical claims where traditional pricing tools and networks fall short.

MedPic delivers meaningful reductions on high-dollar claims through expert medical fee negotiation, provider-level engagement, and controlled, professional negotiations.

MedPic operates where standard bill review has exhausted its methodologies and network savings are not sufficient — delivering contractually agreed upon outcomes and final resolution with provider sign-off.

OUR VISION

Success is achieved when:

MedPic is recognized as a specialized negotiator

Clients engage MedPic when claims escalate

Conversations focus on negotiation strategy

MedPic is trusted with claims others cannot negotiate internally

CORE VALUES

Performance • Intelligence • Collaboration

These principles define how MedPic approaches every engagement—delivering measurable results, applying deep industry expertise, and fostering collaborative partnerships that drive meaningful outcomes.

Performance

Intelligence

Collaboration

LEADERSHIP TEAM

Laurie Passero

Founder, President & CEO

With more than 32 years of experience in healthcare cost containment, medical fee negotiation, and complex claims management, Laurie Passero founded MedPic to help organizations navigate high-dollar claims through strategic provider engagement, disciplined negotiation, and contractually documented outcomes, contributing to over
$1.5 billion in client savings.

Charles Busch

Senior Vice President, Strategic Partnerships & Sales

Charles is a highly accomplished executive with over three decades of success at leading sales strategy and driving revenue growth across a wide range of healthcare market segments. His expertise includes TPA, PPO, Reference-Based Pricing, Virtual Care, Healthcare Cost Containment, Medical Management, and Workers’ Compensation.

Charles is based in Orange County, California, and throughout his distinguished career, has held key
leadership roles with some of the industry’s most respected organizations.

Annabelle Carlson

Director of Operations

With a strong background in operations management, process optimization, and cross-functional leadership, Annabelle plays a key role in the execution of MedPic’s business operations as a strategic partner to the CEO, actively driving initiatives that streamline workflows, align teams, and deliver efficient, client-focused outcomes that support cost containment and operational excellence.

Strategic Symbolism
of the MedPic Icon

We chose the Bird of Paradise as the symbolic inspiration behind the MedPic identity because it naturally reinforces our value proposition and market position.

Widely recognized as a symbol of MedPic's:

distinction
elevated outcomes
excellence
breakthrough transformation
purposeful specialization

The Bird of Paradise represents something that stands apart from the ordinary — rare, intentional, highly specialized, and strategically refined.

This symbolism aligns directly with MedPic's role within the claim lifecycle:
operating where standard processes, traditional methodologies, and routine negotiation pathways are no longer sufficient.

The bloom itself carries expressive meaning connected to:

breakthrough
movement
transformation
resolution
forward momentum
elevated positioning
specialization

For MedPic, this reflects our ability to engage complex provider negotiations with professionalism, strategic communication, and measured execution where financial exposure and escalation pressures are significant.

It reinforces the idea that MedPic is not a commodity negotiation vendor, but a specialized negotiation partner trusted to navigate highly sensitive and financially significant claim situations with experience, credibility, and strategic discipline.

The Bird of Paradise also reflects our broader philosophy:
that meaningful outcomes are achieved through expertise, thoughtful engagement, and intentional negotiation strategy — not volume, pressure tactics, or automation.

Our Difference

Most medical claim solutions rely on established networks, standard pricing methodologies, or automated review processes. MedPic is engaged when those approaches have already been exhausted or are unlikely to produce meaningful results.

MedPic specializes in complex, high-dollar medical claims that require strategic provider engagement, controlled negotiations, and customized resolution strategies. Rather than applying a one-size-fits-all approach, we evaluate each claim individually, focusing on opportunities that can create measurable financial impact while maintaining professional provider relationships.

Our Approach

Every claim presents unique challenges, which is why our process begins with a thorough evaluation of the clinical, contractual, and financial factors influencing the negotiation opportunity.

MedPic works directly with providers, facilities, and key stakeholders to facilitate productive discussions and pursue mutually acceptable outcomes. Our approach emphasizes professionalism, transparency, and provider sign-off, helping ensure that negotiated agreements are documented, validated, and aligned with client objectives.

Why Organizations Engage Medpic

Organizations turn to MedPic when traditional cost-containment strategies have reached their limits and additional expertise is needed to navigate complex claim situations.

We are often engaged for catastrophic claims, high-cost provider negotiations, dialysis-related expenses, complex facility billing matters, and other challenging scenarios where significant financial exposure exists. Clients value MedPic for our specialized focus, strategic negotiation expertise, and ability to deliver results in situations where conventional solutions may no longer be effective.